What are pre-orders?

Pre-orders are advance purchases made on popular and high-demand products that are scheduled to be shipped at a future date. It means that the pre-order item has already been produced and on its way to our warehouse, but not immediately available for shipping. Each collection or item available for pre-order will have its own specific shipping timeline provided on the product page. These dates are not guaranteed, but we will do our best to update our site with any changes.

What are the advantages of buying a pre-order item?

We only offer pre-orders on items or collections that are high demand and have a greater chance of being sold out quickly. Pre-orders are a great way to guarantee that an item will not be sold out upon arrival to our store. 

How long will it take to ship out my pre-order?

Waiting times vary from item to item. Usually, shipping timelines range between 2 weeks to 2 months depending on the item. Pre-order shipping timeline is listed on the product page. Once the item is available in our warehouse, your order will be dispatched within 1-2 days. All pre-orders are shipped in the matter of priority

Please keep in mind that if you placed an order containing a pre order item, the entire order will be on hold and dispatched at once. So we recommend separating pre-order purchases from in-stock purchases.

When a delay occurs and why?

COVID-19 has created record-breaking shipment volumes that are taxing logistics networks nationwide, which may cause delays. We only make pre-orders available after we receive confirmation from the carrier with the expected arrival to our warehouse. In the unlikely event of a delay, our Customer Care Team will get in contact with you as soon as possible.

Please note that the shipping timelines provided for pre-orders are approximate and there might be a delay due to transportation carrier hold up and/or scheduling issues. We rely on the transportation company to deliver all shipments within the specified timeline and cannot guarantee specific/exact delivery dates. If your pre-order contains an item you need for an event or a specific date, please ensure that there is extra time after the shipping timeline provided on the product page for order processing and handling. 

Can I cancel a pre-order item?

We do not accept pre-order cancellations after 24 hours of order placement. If you have changed your mind about the product purchased in pre-order within 24 hours from purchase, you can cancel the item by contacting our Customer Care Team

Can I return a pre-order item?

Yes, of course! All pre-order items can be returned if they meet our Return Policy requirements

IMPORTANT TO REMEMBER

Lastly, please ensure that you can wait for the pre-order item to arrive within specified shipping timeline. We understand that pre-orders can be stressful and we are here to support you every step of the way. Pre-orders help our small business grow and we would never risk breaking your trust by not delivering on our promise. If you have any questions about pre-orders or are nervous about placing a pre-order, please don't hesitate to reach out to our Customer Care Team 

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Love this bear!

We got this for our 18 month old son. He absolutely adores "Tebby"
We keep it in his crib, and he's actually been sleeping better now that he has Tebby to cuddle with. I appreciate that it's made of natural fibers, and is something I hope to hold onto for years to come. We actually ended up purchasing a second one as a backup.

So pretty!

The perfect outfit for my daughter’s new doll!

Darling doll baskets

My daughter loves carrying around her baby in a wicker basket with handles, but over time it has taken a beating. This fabric basket will be so much better as she totes her baby around the house!

Cutest Doll!

My daughter loves this doll! Her hairstyle is so cute. We also bought the outfit she’s in and baby carrier! Perfect little gift!

Sleepy Minikane

The hair is SO cute! Just as pictured. Second time purchasing a Minikane from here.

Best gift of the year

My kids love this, we need to order a second one. Great quality and great selection!

Perfect fit

So happy to find a selection of clothes for the 11 inch dolls!

Milk & Juice

Can’t wait to give it to my toddler for Christmas along with the 11” doll Mae doll I also ordered.

Happy Customer!

Great experience. The product came promptly and was as advertised on the website. Happy customer.

Stroller

I got the dark pink cherry print and it’s absolutely beautiful such great quality

18” baby girl doll

She’s so realistic looking she’s even cuter in person! Her eyes are everything!

Good goo’s undies

My 2 year old granddaughter who calls her baby doll GooGoo. Since she is potty trading I bought these panties for her doll. She was so excited for GooGoo to also be wearing “undies!”

Gantosaurus in Egg,small

Such great quality, super soft and perfect for little hands!

Gorgeous!

Absolutely beautiful dolls - this is one of 3 I purchased and they are all so incredibly well made. The details , the size , the outfits - nothing but positive things to say - I am on wait lists for other items and will be purchasing again!

Perfect for a soft body dolly

This is exactly what I was looking for for my daughter’s soft body dolly! So sweet.

Adorable

My daughters will love this doll food jar set and it even has a light strawberry scent.

Beautiful baby dolls

These baby dolls are sooo beautiful! and the clothes are just precious. Love all of the products, my 4 year old granddaughter is going to love everything !

Adorable little set

This little makeup set is so charming & I had to get it for my 8mo teething baby! Not surprisingly, my 3 older children also like to play with it. It feels substantial in your hands & I love that every item has two pieces. For now, my baby just chews on them but I know that as she gets older she will make-believe play with them. Worth the money, IMO!

Adorable!

This is going to be a Christmas present for our youngest daughter. It’s precious and we can’t wait to watch her eyes light up Christmas morning!

Truly magical

My daughter is mesmerized each time she plays with it. Perfect size for all her dolls. Also has fallen many times and never breaks.

My daughter loves it

Perfect size and weight for my 3yo.

Too cute

Perfect size for my 3yo!

BRILLIANT invention! And smells yummy!

Big hit at my house! Even my 13 year old plays with it, lol. Such attention to detail-down to the scented scratch and sniff sticker that smells just like a strawberry! It's so satisfying to be able to 'scoop' into the custard and then watch the food disappear as it's placed at the doll's mouth. This is such a brilliant toy invention! I look forward to collecting more of these. They will be very fun to have in a little play diaper bag when travelling to and from older sibling activities.

Minikane Doll | 18" Bambini Girl Doll Yaelle in Marsala Romper

SO sweet! Looks like a real baby!

This baby doll reminds me of my brand new daughter-so I bought it when she was about the same size as the doll. I am so pleased with this purchase! The doll is so lifelike and soft, the clothes are gorgeous, and the doll fits into real baby clothes due to the realistic size. So we don’t have to pack up my daughter’s outgrown clothes-bc they will go to her doll. xoxo The only thing I am not a super fan of is the vanilla scent… it is growing on me… I realize it’s a trademark of this delightful brand, though my heart wishes it were more baby scented like the vintage Cabbage Patch babies used to be. I am forever grateful that Playroom Collective introduced this doll to me!!! And they carry all the sweet accessories which is so convenient. Next up our list is the little cloth muslin doll diaper. :)