What are pre-orders?

Pre-orders are advance purchases made on popular and high-demand products that are scheduled to be shipped at a future date. It means that the pre-order item has already been produced and on its way to our warehouse, but not immediately available for shipping. Each collection or item available for pre-order will have its own specific shipping timeline provided on the product page. These dates are not guaranteed, but we will do our best to update our site with any changes.

What are the advantages of buying a pre-order item?

We only offer pre-orders on items or collections that are high demand and have a greater chance of being sold out quickly. Pre-orders are a great way to guarantee that an item will not be sold out upon arrival to our store. 

How long will it take to ship out my pre-order?

Waiting times vary from item to item. Usually, shipping timelines range between 2 weeks to 2 months depending on the item. Pre-order shipping timeline is listed on the product page. Once the item is available in our warehouse, your order will be dispatched within 1-2 days. All pre-orders are shipped in the matter of priority

Please keep in mind that if you placed an order containing a pre order item, the entire order will be on hold and dispatched at once. So we recommend separating pre-order purchases from in-stock purchases.

When a delay occurs and why?

COVID-19 has created record-breaking shipment volumes that are taxing logistics networks nationwide, which may cause delays. We only make pre-orders available after we receive confirmation from the carrier with the expected arrival to our warehouse. In the unlikely event of a delay, our Customer Care Team will get in contact with you as soon as possible.

Please note that the shipping timelines provided for pre-orders are approximate and there might be a delay due to transportation carrier hold up and/or scheduling issues. We rely on the transportation company to deliver all shipments within the specified timeline and cannot guarantee specific/exact delivery dates. If your pre-order contains an item you need for an event or a specific date, please ensure that there is extra time after the shipping timeline provided on the product page for order processing and handling. 

Can I cancel a pre-order item?

We do not accept pre-order cancellations after 24 hours of order placement. If you have changed your mind about the product purchased in pre-order within 24 hours from purchase, you can cancel the item by contacting our Customer Care Team

Can I return a pre-order item?

Yes, of course! All pre-order items can be returned if they meet our Return Policy requirements

IMPORTANT TO REMEMBER

Lastly, please ensure that you can wait for the pre-order item to arrive within specified shipping timeline. We understand that pre-orders can be stressful and we are here to support you every step of the way. Pre-orders help our small business grow and we would never risk breaking your trust by not delivering on our promise. If you have any questions about pre-orders or are nervous about placing a pre-order, please don't hesitate to reach out to our Customer Care Team 

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Wonderful

Thank you ! Very happy with this purchase!

Gantosaurus

Our child is obsessed with it. It’s adorable.

So sweet

Simply package but arrived perfectly. These are beautifully made and I can't wait to give to my little girl as her first baby doll.

Minikane Marsala Retro Romper *Precious*

This romper is absolutely precious! The corduroy material is high quality… this romper in particular is my favorite as it is very easy for my 4 year old to dress her babies and she needs my help with other outfits we have purchased for her dolls. I highly recommend this outfit! I will be purchasing it in the white as well.

Awesome addition

This pack was definitely worth it. Love being able to support a smaller business with great customer service too.

Great set

Great pretend play set for my toddler. He loves it and uses it daily.

High quality

Beautiful quality for a great price

So cute

Such a great little toy! Have to push pretty hard, but all of my kids love them!

High Quality

First off, the color is so sweet and I love how durable the fabric is, such amazing quality that will last forever! Highly recommend.

Love

These sandals so so cute! They go with all of our Minikane dresses and outfits we have

Adorable Set

We paired this with the solid pink sandals and it looks so sweet together. The quality is also amazing—super durable.

So cute

Paired this cute little outfit with the pink sandals and my daughter absolutely loves it!

Best magnetic tiles

By far the best magnetic tiles we have used and we have Picasso tiles and magna tiles. Always try to get more when they’re on sale.

A
Minikane Doll | 18" Bambini Boy Doll Yann in Green Tea Fleece Outfit
Aly Ricke

Minikane Doll | 18" Bambini Boy Doll Yann in Green Tea Fleece Outfit

Best play

Kids love to dress the dolls. Great quality

Fit great!

These are pretty basic and fit the minikane dolls nicely.

E
Wooden Music Pull Toy
Elizabeth Grossenbacher

Wooden Music Pull Toy

Baby Ring

Super cute and perfect for our granddaughter!

Sweet Cherry Bedding

Absolutely adorable!!!

Sweet Pram

This is an adorable toy that I hope will be in the family for years.

Beautiful

Amazing quality and beautiful in person!

So Cute

My daughter received this as a gift and it brings me back to my childhood! She loves feeding her baby dolls.

Perfect Doll Stroller

My 1.5yr old LOVES this stroller! She uses it every single day. Love the print too!

Adorable Bag

Love this cute floral diaper bag! It’s the perfect size for my 1.5yr old who loves to take it everywhere she goes.

Darling

Gift for my Great Granddaughter for her dolls. Perfect addition to her Valentines Day Surprise.