What are pre-orders?

Pre-orders are advance purchases made on popular and high-demand products that are scheduled to be shipped at a future date. It means that the pre-order item has already been produced and on its way to our warehouse, but not immediately available for shipping. Each collection or item available for pre-order will have its own specific shipping timeline provided on the product page. These dates are not guaranteed, but we will do our best to update our site with any changes.

Please note that we never offer pre-orders on items that have not been manufactured yet.

What are the advantages of buying a pre-order item?

We only offer pre-orders on items or collections that are high demand and have a greater chance of being sold out quickly. Pre-orders are a great way to guarantee that an item will not be sold out upon arrival to our store. 

How long will it take to ship out my pre-order?

Waiting times vary from item to item. Usually, shipping timelines range between 2 weeks to 2 months depending on the item. Pre-order shipping timeline is listed on the product page. Once the item is available in our warehouse, your order will be dispatched within 1-2 days. All pre-orders are shipped in the matter of priority

Please keep in mind that if you placed an order containing a pre order item, the entire order will be on hold and dispatched at once. So we recommend separating pre-order purchases from in-stock purchases.

When a delay occurs and why?

COVID-19 has created record-breaking shipment volumes that are taxing logistics networks nationwide, which may cause delays. We only make pre-orders available after we receive confirmation from the carrier with the expected arrival to our warehouse. In the unlikely event of a delay, our Customer Care Team will get in contact with you as soon as possible.

Please note that the shipping timelines provided for pre-orders are approximate and there might be a delay due to transportation carrier hold up and/or scheduling issues. We rely on the transportation company to deliver all shipments within the specified timeline and cannot guarantee specific/exact delivery dates. If your pre-order contains an item you need for an event or a specific date, please ensure that there is extra time after the shipping timeline provided on the product page for order processing and handling. 

Can I cancel a pre-order item?

Yes, you can! Pre-orders may only be canceled within 48 hours from the purchase. We do not accept pre-order cancellations after 48 hours of order placement. If you have changed your mind about the product purchased in pre-order within 48 hours from purchase, you can cancel the item by contacting our Customer Care Team

Can I return a pre-order item?

Yes, of course! All pre-order items can be returned if they meet our Return Policy requirements

IMPORTANT TO REMEMBER

Lastly, please ensure that you can wait for the pre-order item to arrive within specified shipping timeline. We understand that pre-orders can be stressful and we are here to support you every step of the way. Pre-orders help our small business grow and we would never risk breaking your trust by not delivering on our promise. If you have any questions about pre-orders or are nervous about placing a pre-order, please don't hesitate to reach out to our Customer Care Team 

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Very cute

Super cute straws

Amazing 🤩

I got this for my daughters 2nd birthday and it could not be cuter. The pattern, the quality, the design. I have been so happy with all of my orders in the doll shop. Can’t wait to see her play with this set for many years to come.

Beautiful stroller and very convenient!

Adorable pretend play

Purchased for our granddaughter. Sweet print, soft and well constructed.

Obsessed

So well made.
My daughter loves it.

A
Wooden Makeup Play Set
Alexandra Vergara
Adorable!!!!

My daughters favortite toy. It is stunning!!!!

10000% MUST HAVE

Our kids favorite toy. My daughter can put her doll inside as well as shop in her store. It is super well made and cute.

Diaper Bag

Bought this for my daughter. Absolutely Love the diaper bag!

High quality and super cute!

J
Wooden Play Food Crate
Jennifer McSwain

Wooden Play Food Crate

Adorable and easy for my daughter to play with.

Absolutely beautiful

Love it alll’

Perfect

Creative and wonderful

2 piece ribbed doll outfit

This 2 piece outfit is so adorable! I think this is my daughter’s favorite outfit for her doll.

A very beautiful doll

This is the first doll I have given to my daughter. It is perfect and also reminds me of the nicely crafted dolls of my childhood (as opposed to all the plastic junk available nowadays). The doll is very beautiful & with the added clothes she looks very stylish! She has captivated my daughter from the first moment. On my side, I am pleased that the toy is safe and nice to handle. There are really no negative aspects to it. I should also mention that delivery from US to India was super smooth and fast. Pleased to recommend Playroom Collective!

Cute and easy

Outfit is adorable, great quality and easy to put on.

Boo basket

This sweet little bat was perfect for my baby’s first boo basket. It was so cute we bought a second one to gift to a friend!

Absolutely love it

Drewart vanity

This was better than I ever expected! Perfect size, durable and absolutely adorable. My first one I ordered was damaged during shipping and I messaged Collective Playroom and they got a new one sent out immediately. Their customer service was so easy to work with and beyond amazing! Will be a lifelong customer for sure!

So stinkin cute

These are the cutest little doll shoes.

So cute

This is such a fun add-on for doll play. Huge hit

Super cute

Great little brush for dolls