Pre-Order Policy

What are pre-orders?

Pre-orders are advance purchases made on popular and high-demand products that are scheduled to be shipped at a future date. It means that the pre-order item has already been produced and on its way to our warehouse, but not immediately available for shipping. Each collection or item available for pre-order will have its own specific shipping timeline provided on the product page. These dates are not guaranteed, but we will do our best to update our site with any changes.

What are the advantages of buying a pre-order item?

We only offer pre-orders on items or collections that are high demand and have a greater chance of being sold out quickly. Pre-orders are a great way to guarantee that an item will not be sold out upon arrival to our store.

How long will it take to ship out my pre-order?

Waiting times vary from item to item. Usually, shipping timelines range between 2 weeks to 2 months depending on the item. Pre-order shipping timeline is listed on the product page. Once the item is available in our warehouse, your order will be dispatched within 1-2 days. All pre-orders are shipped in the matter of priority

Please keep in mind that if you placed an order containing a pre order item, the entire order will be on hold and dispatched at once. So we recommend separating pre-order purchases from in-stock purchases.

When a delay occurs and why?

COVID-19 has created record-breaking shipment volumes that are taxing logistics networks nationwide, which may cause delays. We only make pre-orders available after we receive confirmation from the carrier with the expected arrival to our warehouse. In the unlikely event of a delay, our Customer Care Team will get in contact with you as soon as possible.

Please note that the shipping timelines provided for pre-orders are approximate and there might be a delay due to transportation carrier hold up and/or scheduling issues. We rely on the transportation company to deliver all shipments within the specified timeline and cannot guarantee specific/exact delivery dates. If your pre-order contains an item you need for an event or a specific date, please ensure that there is extra time after the shipping timeline provided on the product page for order processing and handling.

Can I cancel a pre-order item?

We do not accept pre-order cancellations after 24 hours of order placement. If you have changed your mind about the product purchased in pre-order within 24 hours from purchase, you can cancel the item by contacting our Customer Care Team

Can I return a pre-order item?

Yes, of course! All pre-order items can be returned if they meet our Return Policy requirements

IMPORTANT TO REMEMBER

Lastly, please ensure that you can wait for the pre-order item to arrive within specified shipping timeline. We understand that pre-orders can be stressful and we are here to support you every step of the way. Pre-orders help our small business grow and we would never risk breaking your trust by not delivering on our promise. If you have any questions about pre-orders or are nervous about placing a pre-order, please don't hesitate to reach out to our Customer Care Team

Perfect gift for my granddaughter

I bought this wooden cradle for my 4-year-old granddaughter's birthday, and the craftsmanship is absolutely beautiful. It looks gorgeous in her playroom and she's been gently rocking her dolls to sleep every night. My daughter even commented on how lovely it is and asked where I got it so she could recommend it to her friends

Bebenita | Wooden Baby Doll Cradle Bed in Natural Birch

Beautiful

I got this cutie for my 3 year old. As soon as she saw it she fell in love with it. The smell suits him. It is heavier, but she can manage carrying him up stairs. I like that it came clothed, his eyes are so beautiful with short lashes. He is truly beautiful

Minikane Doll | 18" Bambini Boy Doll Augustin in White Outfit

The cute dolls and accessories! Kids love it.

Love all the accessories to choose from.

Minikane Doll Clothes | Ribbed Two-Piece Doll Outfit - Leopard

I love that it’s made with non-toxic materials!

I love that my child has her own pretend makeup set to play with now while I’m doing my makeup. I don’t have to worry about her making a mess with mine now.

High quality product

I thought this toy was very unique and perfect for my granddaughter to play with, and it is very high quality

Cute doll

This doll is so cute and looks just like my granddaughter, the eyes are especially very adorable

Bebenita 13" Baby Girl Doll - Milan | Unscented & Fully Clothed

My son adores this!

My 17-month old son is obsessed with this stroller. He plays with it everyday, both indoors and outdoors. It has also made him more attached to his baby dolls, which is adorable to witness. The animal print is a perfect gender-neutral design, which is very hard to find in a toy stroller.

Konges Sloejd | Baby Doll Stroller - Elephantastic

Good product

I usually only buy STEM toys for my son but I liked how this had 3 different shape sorting features. It's cleverly designed, and the color coordination along with the different shapes, makes it easy to figure out which shape goes where

Wooden 3-in-1 Sorting Box: Montessori Shape Sorter Toy for Sensory Development

Really plush, my son loves to cuddle with it. I haven't used it as a warming pillow yet but it's quickly becoming one of his favorites bedtime animals in his bed

Senger Naturwelt | Cuddly Animal - Brown Turtle

I bought this for my 4 year old son b/c I was looking for a STEM toy. There is a learning curve but once he figured it out, he seemed to really enjoy doing basic match by himself. Product is really good quality!

Wooden Math Learning Board: Montessori Toy for Number Recognition

I have a plastic version of something very similar and I wanted to buy something that feels a bit more natural. The cork feels very real and my toddler seems to prefer it over the plastic one

My kid loves to play with it, but more as single cars rather than a connected unit

Wooden Montessori Train Set: Developmental Play Vehicle for Growing Minds

The cork material is dense and weighted perfectly, it doesn't feel cheap or flimsy at all. They stand firmly on various surfaces and the ball rolls straight. My kids have used these a few times a week so far with no issues

pretty sturdy

The construction is surprisingly sturdy, with secure velcro connections that my toddler can operate but won't come apart accidentally. In our family, birthdays are basically a daily ritual so having something we can use to celebrate is really helpful!