What are pre-orders?

Pre-orders are advance purchases made on popular and high-demand products that are scheduled to be shipped at a future date. It means that the pre-order item has already been produced and on its way to our warehouse, but not immediately available for shipping. Each collection or item available for pre-order will have its own specific shipping timeline provided on the product page. These dates are not guaranteed, but we will do our best to update our site with any changes.

What are the advantages of buying a pre-order item?

We only offer pre-orders on items or collections that are high demand and have a greater chance of being sold out quickly. Pre-orders are a great way to guarantee that an item will not be sold out upon arrival to our store. 

How long will it take to ship out my pre-order?

Waiting times vary from item to item. Usually, shipping timelines range between 2 weeks to 2 months depending on the item. Pre-order shipping timeline is listed on the product page. Once the item is available in our warehouse, your order will be dispatched within 1-2 days. All pre-orders are shipped in the matter of priority

Please keep in mind that if you placed an order containing a pre order item, the entire order will be on hold and dispatched at once. So we recommend separating pre-order purchases from in-stock purchases.

When a delay occurs and why?

COVID-19 has created record-breaking shipment volumes that are taxing logistics networks nationwide, which may cause delays. We only make pre-orders available after we receive confirmation from the carrier with the expected arrival to our warehouse. In the unlikely event of a delay, our Customer Care Team will get in contact with you as soon as possible.

Please note that the shipping timelines provided for pre-orders are approximate and there might be a delay due to transportation carrier hold up and/or scheduling issues. We rely on the transportation company to deliver all shipments within the specified timeline and cannot guarantee specific/exact delivery dates. If your pre-order contains an item you need for an event or a specific date, please ensure that there is extra time after the shipping timeline provided on the product page for order processing and handling. 

Can I cancel a pre-order item?

We do not accept pre-order cancellations after 24 hours of order placement. If you have changed your mind about the product purchased in pre-order within 24 hours from purchase, you can cancel the item by contacting our Customer Care Team

Can I return a pre-order item?

Yes, of course! All pre-order items can be returned if they meet our Return Policy requirements

IMPORTANT TO REMEMBER

Lastly, please ensure that you can wait for the pre-order item to arrive within specified shipping timeline. We understand that pre-orders can be stressful and we are here to support you every step of the way. Pre-orders help our small business grow and we would never risk breaking your trust by not delivering on our promise. If you have any questions about pre-orders or are nervous about placing a pre-order, please don't hesitate to reach out to our Customer Care Team 

Based on 1312 reviews
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Adorable!

This is going to be a Christmas present for our youngest daughter. It’s precious and we can’t wait to watch her eyes light up Christmas morning!

Truly magical

My daughter is mesmerized each time she plays with it. Perfect size for all her dolls. Also has fallen many times and never breaks.

My daughter loves it

Perfect size and weight for my 3yo.

Too cute

Perfect size for my 3yo!

BRILLIANT invention! And smells yummy!

Big hit at my house! Even my 13 year old plays with it, lol. Such attention to detail-down to the scented scratch and sniff sticker that smells just like a strawberry! It's so satisfying to be able to 'scoop' into the custard and then watch the food disappear as it's placed at the doll's mouth. This is such a brilliant toy invention! I look forward to collecting more of these. They will be very fun to have in a little play diaper bag when travelling to and from older sibling activities.

Minikane Doll | 18" Bambini Girl Doll Yaelle in Marsala Romper

SO sweet! Looks like a real baby!

This baby doll reminds me of my brand new daughter-so I bought it when she was about the same size as the doll. I am so pleased with this purchase! The doll is so lifelike and soft, the clothes are gorgeous, and the doll fits into real baby clothes due to the realistic size. So we don’t have to pack up my daughter’s outgrown clothes-bc they will go to her doll. xoxo The only thing I am not a super fan of is the vanilla scent… it is growing on me… I realize it’s a trademark of this delightful brand, though my heart wishes it were more baby scented like the vintage Cabbage Patch babies used to be. I am forever grateful that Playroom Collective introduced this doll to me!!! And they carry all the sweet accessories which is so convenient. Next up our list is the little cloth muslin doll diaper. :)

Beautiful and well made toy

Bought as a gift for a friends 2yr old daughter. Found the quality and design fantastic. Love the pretty prints and matching accessories you can get. Great toy for younger kids who just enjoy pushing a stroller around and are just beginning to explore imaginative play

Baby bottles

Brought back sweet memories

I love this baby doll!!!

I am so impressed with the quality of this baby doll. I know my daughter will love it. Highly recommend playroom collective.

Tiny Harlow | Doll Food Jar and Spoon Set - Strawberry Custard

S
Birthday Train - Dino-mite
Stephanie Suarez
Dino Train A+++

I designed my new fireplace mantle around this wonderful dino train! Looks fabulous!

G
Doll Stroller - Amour Rouge
Georgina Kendrick
Love it

Love everything I order

Perfect for a toddler!

We love this darling baby doll basket! It’s the perfect size for my toddler to carry around. It’s super well made and just as pictured!

Best Little Baby Doll Bottles

I bought these for my two year old granddaughter to play with. She loved them. She feeds her Bitty Baby and all her stuffies. The bottles are just like the ones I played with 60+ years ago, but sturdier. Great for little ones.

Realistic Baby Food

My two year old granddaughter loved this set for her Bitty Baby. She finally figured out how to push hard to get the food onto the spoon. I love watching her play with this, feeding her doll and her stuffies!

Beautiful doll and dress

Precious Dolly and beautiful princess dress. These dolls and clothes are made to last. Great customer service and fast shipping was greatly appreciated. Thank you

Maileg bed

This piece is so beautiful. My daughters love it!

Maileg eggs

Beautiful

Dino blocks

Very nice. Well made.

Dino egg

Well made. Nice.

K
Wooden Shape Sorter
Karen Jerome

Great toy. Quality is excellent

Sweet outfit

Very well made and soft

Soft baby doll

Very cute and cuddly for my little one