What are pre-orders?

Pre-orders are advance purchases made on popular and high-demand products that are scheduled to be shipped at a future date. It means that the pre-order item has already been produced and on its way to our warehouse, but not immediately available for shipping. Each collection or item available for pre-order will have its own specific shipping timeline provided on the product page. These dates are not guaranteed, but we will do our best to update our site with any changes.

What are the advantages of buying a pre-order item?

We only offer pre-orders on items or collections that are high demand and have a greater chance of being sold out quickly. Pre-orders are a great way to guarantee that an item will not be sold out upon arrival to our store. 

How long will it take to ship out my pre-order?

Waiting times vary from item to item. Usually, shipping timelines range between 2 weeks to 2 months depending on the item. Pre-order shipping timeline is listed on the product page. Once the item is available in our warehouse, your order will be dispatched within 1-2 days. All pre-orders are shipped in the matter of priority

Please keep in mind that if you placed an order containing a pre order item, the entire order will be on hold and dispatched at once. So we recommend separating pre-order purchases from in-stock purchases.

When a delay occurs and why?

COVID-19 has created record-breaking shipment volumes that are taxing logistics networks nationwide, which may cause delays. We only make pre-orders available after we receive confirmation from the carrier with the expected arrival to our warehouse. In the unlikely event of a delay, our Customer Care Team will get in contact with you as soon as possible.

Please note that the shipping timelines provided for pre-orders are approximate and there might be a delay due to transportation carrier hold up and/or scheduling issues. We rely on the transportation company to deliver all shipments within the specified timeline and cannot guarantee specific/exact delivery dates. If your pre-order contains an item you need for an event or a specific date, please ensure that there is extra time after the shipping timeline provided on the product page for order processing and handling. 

Can I cancel a pre-order item?

We do not accept pre-order cancellations after 24 hours of order placement. If you have changed your mind about the product purchased in pre-order within 24 hours from purchase, you can cancel the item by contacting our Customer Care Team

Can I return a pre-order item?

Yes, of course! All pre-order items can be returned if they meet our Return Policy requirements

IMPORTANT TO REMEMBER

Lastly, please ensure that you can wait for the pre-order item to arrive within specified shipping timeline. We understand that pre-orders can be stressful and we are here to support you every step of the way. Pre-orders help our small business grow and we would never risk breaking your trust by not delivering on our promise. If you have any questions about pre-orders or are nervous about placing a pre-order, please don't hesitate to reach out to our Customer Care Team 

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Cherry Candles

Fantastic!!! Will be loved on birthdays!

Modern vibes!

Proud to say this is the cutest baby tent I’ve ever seen at the beach, I’m not a primary color vibes girly and this entire site has the cutest and chicest baby toys and accessories. Everything is also so very carefully packaged. Will be a returning customer!!

So pretty

She is just beautiful and fits in nicely with the other girls.

So Lovely!

Such a beautifully soft muslin cloth fabric, with a really pretty pattern. So easy to put on and off the doll, so helpful for a toddler to manage. It fits our Llorens doll perfectly. Love these dresses so much.

Adorable.

Gorgeous little dress that fits my daughter’s doll perfectly. So well made and such a lovely muted Rose Pink colour. Very real-life looking. This along with another little dress, provide great entertainment.

Great gift

My son loves this puppet and he plays with him daily. It’s very well made and looks adorable.

Great high quality stuffy

My kiddo is obsessed with dinosaurs and we got this big dinosaur and it’s been a cozy addition to the toy collection. My kiddo snuggles this every night to bed!

super cute play food

This baby food reminds me of vintage baby food. It's so cute and my little girls love it.

Minikane Doll Clothes | 2-Piece Top & Legging Set - Mint Floral

Great Puzzle!

This quickly became a household favourite, it’s a fun one to do together as a family. My 3yr old loves puzzles, he needs the help to do it but it’s interesting for him because he likes the dinosaurs and education, and interesting for me because it’s not your standard jigsaw puzzle

best present for a toddler

This is probably the cutest and most adorable gift I’ve gotten so far for my daughter. She loves to make noise and she’ll love this set! Good quality, every piece is wrapped, came in such a cute suitcase. One of those toys you keep forever. Shipping was prompt.

Cute!!!

The cutest little thing for my little girl’s dolly

So beautiful 🤍

We had gotten our baby girl a very similar doll (looks like Jade) a few years ago before knowing of Minikane dolls. Well our girls decided fo give it a bath and it filled with water so we wanted fo get the same one but Minikane so we got Jade. The quality is top notch - the hair is so soft, even her skin is soft. Her features seem so real and love that it’s non toxic. Will forever be a fan of these Minikane dolls!

Good quality

I ordered this with the birthday train and I am very happy with the quality.

Very cute

This was a must have for my dino obsessed son. His baby doll has to have dino bedding to match his. It’s very cute and it comes with a bag.

Great addition to our dino dinnerware collection

We recently added this placemat to our dino dinnerware collection and my son loves it. Great purchase!

The cutest doll!

So excited to give this baby to my granddaughter who is becoming a big sister at 2 yrs old.

Sweet cherry bassinet

Matches perfect with the bedding!

Sleeping bag

So soft and well made!

Baby doll carrier

Very well made and super cute!

A beautiful doll to add to my little one’s collection!

This is my second Minikane doll purchase from Playroom Collective, and once again the experience was fantastic! The doll came simply, but still nicely packaged in a plain box (good for hiding from little ones!), and in perfect condition. I was looking to add some diversity to our doll collection and this doll is so sweet, I am very happy with it. I can’t wait to give it to her!

Great puzzle

My almost 3yo loves this wooden puzzle. I thought it would be challenging for him but he did so well the first time I gave it to him.

Fun Dinner set

This dinner set is very cute. The perfect addition to our everyday dinnerware for my dinos obsessed son.

For my dinos obsessed toddler

This dino train is very well made and looks amazing. I can’t wait to use it for my son’s birthday.