What are pre-orders?

Pre-orders are advance purchases made on popular and high-demand products that are scheduled to be shipped at a future date. It means that the pre-order item has already been produced and on its way to our warehouse, but not immediately available for shipping. Each collection or item available for pre-order will have its own specific shipping timeline provided on the product page. These dates are not guaranteed, but we will do our best to update our site with any changes.

What are the advantages of buying a pre-order item?

We only offer pre-orders on items or collections that are high demand and have a greater chance of being sold out quickly. Pre-orders are a great way to guarantee that an item will not be sold out upon arrival to our store. 

How long will it take to ship out my pre-order?

Waiting times vary from item to item. Usually, shipping timelines range between 2 weeks to 2 months depending on the item. Pre-order shipping timeline is listed on the product page. Once the item is available in our warehouse, your order will be dispatched within 1-2 days. All pre-orders are shipped in the matter of priority

Please keep in mind that if you placed an order containing a pre order item, the entire order will be on hold and dispatched at once. So we recommend separating pre-order purchases from in-stock purchases.

When a delay occurs and why?

COVID-19 has created record-breaking shipment volumes that are taxing logistics networks nationwide, which may cause delays. We only make pre-orders available after we receive confirmation from the carrier with the expected arrival to our warehouse. In the unlikely event of a delay, our Customer Care Team will get in contact with you as soon as possible.

Please note that the shipping timelines provided for pre-orders are approximate and there might be a delay due to transportation carrier hold up and/or scheduling issues. We rely on the transportation company to deliver all shipments within the specified timeline and cannot guarantee specific/exact delivery dates. If your pre-order contains an item you need for an event or a specific date, please ensure that there is extra time after the shipping timeline provided on the product page for order processing and handling. 

Can I cancel a pre-order item?

We do not accept pre-order cancellations after 24 hours of order placement. If you have changed your mind about the product purchased in pre-order within 24 hours from purchase, you can cancel the item by contacting our Customer Care Team

Can I return a pre-order item?

Yes, of course! All pre-order items can be returned if they meet our Return Policy requirements

IMPORTANT TO REMEMBER

Lastly, please ensure that you can wait for the pre-order item to arrive within specified shipping timeline. We understand that pre-orders can be stressful and we are here to support you every step of the way. Pre-orders help our small business grow and we would never risk breaking your trust by not delivering on our promise. If you have any questions about pre-orders or are nervous about placing a pre-order, please don't hesitate to reach out to our Customer Care Team 

Based on 1187 reviews
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So Cute

My daughter received this as a gift and it brings me back to my childhood! She loves feeding her baby dolls.

Perfect Doll Stroller

My 1.5yr old LOVES this stroller! She uses it every single day. Love the print too!

Adorable Bag

Love this cute floral diaper bag! It’s the perfect size for my 1.5yr old who loves to take it everywhere she goes.

Darling

Gift for my Great Granddaughter for her dolls. Perfect addition to her Valentines Day Surprise.

Cute as a button!

Cute as a button and so very nostalgic! So sweet that our children will grow up with these “core smells” of childhood that we cherish so dearly. Make sure you read unlike I did- I did not realize that you need to scratch the sticker on the inside of the lid to activate the smell. User error! Thank you to the kind staff that helped me resolve this silly issue! Totally in love & will buy more of these cute & quality toys.

Hi Jenna!

Thank you so much for your review! We are so happy to hear that you love the doll food and we are so sorry that it didn't entirely meet your expectations! The food jars do in fact have a very subtle smell, however it's super easy to bring out more of the smell! :) All you have to do is open up the food jar, find the little sticker on the inside of the lid. Give the little sticker in the lid a scratch/rub and then pop the lid back on! Wait for a few minutes and open the lid back up again. You should smell the scent much more now!

Please let us know if that doesn't work and we will do our best to workout a solution for you! If your experience is ever less than 5 stars, please let us know and we will do everything we can to fix it for you!

Thank you!
Customer Care Team
Playroom Collective

Perfect Size Baby Doll

My 2 year old daughter loves her baby doll! It is the perfect size and so cute! We love that it is made with natural materials and it seems like it will last a long time.

Cute bag

Makes perfect with the bedding set

Adorable potty

Sooo cute and perfect fit for the dolls

Cute care set

Very well made

Sweet Seal

I love the Senger plush animals. They have a vintage appeal, and I feel good about the materials they are made from. I did think this seal would be a little larger, but it is a good size and is very cute. Shipping was super fast and I loved the tissue paper used to wrap. It's gift ready. :)

Great Quality!

Very cute and fun! My toddler loves these toys and they are soft and safe.

Love!!!

My son is a music lover and loooooves this toy! Brings it everywhere we go, there is always bells shaking in our house.

Perfect

We love our little highchair! It is so sweet and is made out of quality material.

Bebe for Henry

My 19 month old grandson loves his Bebe!

Love it!

Beautiful product very well-made. My young girls love the stroller

Defective

Didn’t stay clicked out to pretend “feed.” Defeats the whole purpose.

What a precious and beautiful doll😍

Stroller

Excellent quality. It’s so aesthetically pleasing. My kids love playing with the stroller. Worth every penny!

So good!

I love this little food set. I like how the spoon fits inside the jar and there is already a little food on the spoon. It reminds me of toys I had when I was little.

Cute Accessory

Love this little food so much. I love how the little spoon slides down into the jar and food on the spoon. I didn’t realize that there was a little slide lever on the spoon to make it look like more food on the spoon until after purchase. It’s too hard for my 18 month old daughter to push down in jar but it’s still really cute. Such a simple yet detailed play accessory.

So soft!

Very soft and perfect fit for Garance baby!

Cutest doll ever!

My toddler loves playing with this doll. It is the perfect size for their first “baby.”

Great baby doll!

Love the design of the doll and realistic features and soft body. My girl absolutely loves playing with it!

So cute! Beautiful quality.

So cute! We love playing with our Gerd doll using the diaper and bib for her!