What are pre-orders?

Pre-orders are advance purchases made on popular and high-demand products that are scheduled to be shipped at a future date. It means that the pre-order item has already been produced and on its way to our warehouse, but not immediately available for shipping. Each collection or item available for pre-order will have its own specific shipping timeline provided on the product page. These dates are not guaranteed, but we will do our best to update our site with any changes.

Please note that we never offer pre-orders on items that have not been manufactured yet.

What are the advantages of buying a pre-order item?

We only offer pre-orders on items or collections that are high demand and have a greater chance of being sold out quickly. Pre-orders are a great way to guarantee that an item will not be sold out upon arrival to our store. 

How long will it take to ship out my pre-order?

Waiting times vary from item to item. Usually, shipping timelines range between 2 weeks to 2 months depending on the item. Pre-order shipping timeline is listed on the product page. Once the item is available in our warehouse, your order will be dispatched within 1-2 days. All pre-orders are shipped in the matter of priority

Please keep in mind that if you placed an order containing a pre order item, the entire order will be on hold and dispatched at once. So we recommend separating pre-order purchases from in-stock purchases.

When a delay occurs and why?

COVID-19 has created record-breaking shipment volumes that are taxing logistics networks nationwide, which may cause delays. We only make pre-orders available after we receive confirmation from the carrier with the expected arrival to our warehouse. In the unlikely event of a delay, our Customer Care Team will get in contact with you as soon as possible.

Please note that the shipping timelines provided for pre-orders are approximate and there might be a delay due to transportation carrier hold up and/or scheduling issues. We rely on the transportation company to deliver all shipments within the specified timeline and cannot guarantee specific/exact delivery dates. If your pre-order contains an item you need for an event or a specific date, please ensure that there is extra time after the shipping timeline provided on the product page for order processing and handling. 

Can I cancel a pre-order item?

Yes, you can! Pre-orders may only be canceled within 48 hours from the purchase. We do not accept pre-order cancellations after 48 hours of order placement. If you have changed your mind about the product purchased in pre-order within 48 hours from purchase, you can cancel the item by contacting our Customer Care Team

Can I return a pre-order item?

Yes, of course! All pre-order items can be returned if they meet our Return Policy requirements

IMPORTANT TO REMEMBER

Lastly, please ensure that you can wait for the pre-order item to arrive within specified shipping timeline. We understand that pre-orders can be stressful and we are here to support you every step of the way. Pre-orders help our small business grow and we would never risk breaking your trust by not delivering on our promise. If you have any questions about pre-orders or are nervous about placing a pre-order, please don't hesitate to reach out to our Customer Care Team 

Based on 291 reviews
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So happy with this purchase!

This Drake stuffed animal is very good quality and so cuddly! I know it will be loved by our child for many years to come. I will definitely be making more purchases from Playroom Collective in the future!

Senger Goose Large

Absolutely beautiful! Has helped my baby feel better and I would definitely buy it again!

Lovely!

So cute and cuddly, great price, and arrived quickly!

Unique

Love this for my lil girls! Great quality and love the classic look. Best part is the carrying case to keep it all together and take it along when we travel. Our oldest who is 2 loves making music.

B
Mini Racoon Rattle
Breanna Christine Diaz

Beautiful, soft, and soothing

Y
Toddler Toothbrush - Dragon
Yashmita Thapa
Cute design and perfect size

My LO loves this brush! Design is very ergonomic and easy for LO to hold and learn to brush.

Connetix Tiles PASTEL 106 Piece Ball Run Pack

Classic and Helpful

These are lovely and I’m excited to use them to help my sons learn their letter sounds!

Timeless and Beautiful

We wanted something we could use in our homeschool space to decorate and utilize for lessons. These are exactly what we needed!

Great stroll

Wonderful Goose!

My daughter is three and loves her 'Goosey'! Her goose sleeps with her at night and I feel good about the organic materials of this stuffed animal. Thanks Playroom Collective for offering this stuffed animal made with safe materials!

Love it!

Great my son loves it

Amazing Birthday Gift!

My son loves this toy!
It holds everyones attention when they watch him play with it lol
It's definitely one of his favorites.

Birthday Gift

I got sweet old rose for my baby girl’s first birthday! It arrived in a timely manner and is the cutest thing. Makes me want to order the whole dino collection

Amazing Goose & Customer Service

The Senger goose is easily one of my favorite things in my sons room. So well made and cuddly. I love that you can warm him up with the pouch included. Worth every penny. We have him in white as well. What’s even better is the excellent and personalized customer service from Playroom Collective. You exceeded my expectations and you have won a loyal customer! Thank you!

F
Wooden Toy Ironing Board
Fernanda González

Extraordinary!

Adorable and Quality

Bought one for the existing baby and one for a future babe because they are too cute! The large goose is quite large (bigger than our eight month old!) and will be a lovely companion for quite some time

Best popper toy out there!

When the popper toys started coming out, my son of course loved them. I on the other hand thought they were awful. They were all so brightly colored and obnoxious and just not what I wanted in our house. Then Mushie came out with their line of poppers and I was sold! It’s cute, it can double for pretend play, it keeps the little entertained for extended periods of time, and it doesn’t hurt the eyes to see! It’s a win for the whole family!

Fantastic mouse

Lovely

Lovely lovely

I would buy over and over again!

This is the most beautifulest carriage any baby girl could dream of having. Super light weight and compact. The perfect height size for my daughter to push around. Not to mention the neutral colors! Totally obsessed. So worth the prize tag! Not sure how to upload a photo on here but I have so many already.

Auto Fun

Love that we added this to our collection of heirloom wooden toys. Baby loves watching it roll away, and explores its wheels often. Can't wait to buy more!

Multipurpose Container

We looove our coconut bowl! Baby uses it to hold all kinds of materials and objects. He loves exploring the texture and roundness of it, thinks its hilarious that it fits right on his head, and that he can also scoop things in an out of it. Its also beautiful which is always a plus!

Transfer Tongs

We bought this along with many other wooden utensils from playroom collective. This particular addition to our collection baby is a little young for, but we are excited to use it for transferring materials during our sensory play time. These are perfect transfer tongs.