What are pre-orders?

Pre-orders are advance purchases made on popular and high-demand products that are scheduled to be shipped at a future date. It means that the pre-order item has already been produced and on its way to our warehouse, but not immediately available for shipping. Each collection or item available for pre-order will have its own specific shipping timeline provided on the product page. These dates are not guaranteed, but we will do our best to update our site with any changes.

Please note that we never offer pre-orders on items that have not been manufactured yet.

What are the advantages of buying a pre-order item?

We only offer pre-orders on items or collections that are high demand and have a greater chance of being sold out quickly. Pre-orders are a great way to guarantee that an item will not be sold out upon arrival to our store. 

How long will it take to ship out my pre-order?

Waiting times vary from item to item. Usually, shipping timelines range between 2 weeks to 2 months depending on the item. Pre-order shipping timeline is listed on the product page. Once the item is available in our warehouse, your order will be dispatched within 1-2 days. All pre-orders are shipped in the matter of priority

Please keep in mind that if you placed an order containing a pre order item, the entire order will be on hold and dispatched at once. So we recommend separating pre-order purchases from in-stock purchases.

When a delay occurs and why?

COVID-19 has created record-breaking shipment volumes that are taxing logistics networks nationwide, which may cause delays. We only make pre-orders available after we receive confirmation from the carrier with the expected arrival to our warehouse. In the unlikely event of a delay, our Customer Care Team will get in contact with you as soon as possible.

Please note that the shipping timelines provided for pre-orders are approximate and there might be a delay due to transportation carrier hold up and/or scheduling issues. We rely on the transportation company to deliver all shipments within the specified timeline and cannot guarantee specific/exact delivery dates. If your pre-order contains an item you need for an event or a specific date, please ensure that there is extra time after the shipping timeline provided on the product page for order processing and handling. 

Can I cancel a pre-order item?

Yes, you can! Pre-orders may only be canceled within 48 hours from the purchase. We do not accept pre-order cancellations after 48 hours of order placement. If you have changed your mind about the product purchased in pre-order within 48 hours from purchase, you can cancel the item by contacting our Customer Care Team

Can I return a pre-order item?

Yes, of course! All pre-order items can be returned if they meet our Return Policy requirements

IMPORTANT TO REMEMBER

Lastly, please ensure that you can wait for the pre-order item to arrive within specified shipping timeline. We understand that pre-orders can be stressful and we are here to support you every step of the way. Pre-orders help our small business grow and we would never risk breaking your trust by not delivering on our promise. If you have any questions about pre-orders or are nervous about placing a pre-order, please don't hesitate to reach out to our Customer Care Team 

Based on 243 reviews
90%
(219)
7%
(18)
2%
(6)
0%
(0)
0%
(0)

Love it!

Perfect!

It was a bit difficult to open and close but they send me a video to help me :)
This stroller is super cute. My 14month-old-baby loves walking around with it! Perfect as a gift :)

Love it!

Kept an eye out for this to come in stock for months! So glad we waited. Super cute and my daughter loves it! Although he has been taking it “off roaring” outside so we may need to order a back up haha

Perfect toy for a toddler

Our airplane obsessed toddler loves this plane - it’s a perfect size and encourages independent play. I will always prefer toys made in the USA but besides that…. There’s nothing to not like. Shipping was fast and easy and everything I’ve ordered from this site always comes nicely packaged. The extra effort is always appreciated.

My absolute favorite!

A beautiful addition to any nursery. The warming option is nice, though I haven’t used it much with our toddler. I plan to get one for our newborn as well and think the size, weight, and warming aspect will be perfect for those early months. This is now my go-to baby gift!

Beautifully made

The quality is top notch and our 2 year old loves it. I love that I get to look at a beautiful piece of craftsmanship for years to come. Beats a noisy, plastic toy any day!

Great colors & ingredients

I gave these to my one-year-old for her birthday, she and her older sister had a blast. I love that they're natural! Beware: the colors will stain clothing! Not a big deal for us, though.

S
Wooden Ball Run
Stephanie
Great toy!

My one year old loves it!

High quality & so cute!

Love the variety of these as well as the basket they come in - so handy! Some are pretty small for littles, but I just keep those separate as needed.

So incredibly cute!

Hops just like a real bunny and reminds me of my late rabbit. We're a rabbit-loving family, so this was an obvious choice of gift for my one year old. Well made & beautiful natural wood.

The cutest toys ever

I got it for my nephew as a gift. He really love and into it, i also enjoy playing it with him too. This is a must have toys for your kid. Really good customer service, one of the item arrived broken, i email them and they replaced me a new one right the way. Definitely will come back and get more toys from them . And thank you for your service.

Whimsical

I got this for my niece and she was really happy with it. Very cute and good quality.

Momma to be loves it!

Part of a baby shower present. Love the color (I went with the green) and my friend absolutely loves it.

b
MIFFI Soft Doll
beauty galarza

My Madeline loved her Miffi doll and I get so many questions as to where can people get one for their babies

Great quality

My daughter loves it, well built and shipped promptly

So sweet!

Soft and cuddly, and I love that you can remove the insides and warm the elephant up for baby! Perfect size too!

Gift for 3 Year old Granddaughter

Bought this to give as a Birthday Present for our 3 year old granddaughter. Her Birthday is in a few weeks so she hasn’t received it yet. But the service/ delivery was very efficient and prompt, and the product looks beautiful.

V
Wooden Rainmaker Toy
Vladik Chijevich
Great toy.

The kids love to play with this toy.

Wooden Music Box - Ferris Wheel

Good quality. Love this unique set of play blocks!

Quite unique play blocks in good quality. Very happy with the purchase.

My baby loves it. When she was born, she wasn’t interested in sound toys. This is the first one that is appealing to her. Also the quality is really good, I end up buying another musical set from the brand.

Great quality & variety

I love the variety of this set! Sizing was just as I expected from images, if not slightly bigger than anticipated (but in a good way). Seems to be great quality too, but only time will tell on that one.

Love

I been in the hunt for the baby goose and I’m so glad I got my hands on one! A must have!

Large and vibrant

I have not gifted this car to my toddler son yet, but I was delighted to open the box and see how large and beautiful it is. We have a few smaller Candylab cars but this one is quite substantial in size. We've been please with the quality of these vehicles, although we did have a racer break after rough play (we were able to glue it). I'm sure my big girls will use it as well.