What are pre-orders?

Pre-orders are advance purchases made on popular and high-demand products that are scheduled to be shipped at a future date. It means that the pre-order item has already been produced and on its way to our warehouse, but not immediately available for shipping. Each collection or item available for pre-order will have its own specific shipping timeline provided on the product page. These dates are not guaranteed, but we will do our best to update our site with any changes.

Please note that we never offer pre-orders on items that have not been manufactured yet.

What are the advantages of buying a pre-order item?

We only offer pre-orders on items or collections that are high demand and have a greater chance of being sold out quickly. Pre-orders are a great way to guarantee that an item will not be sold out upon arrival to our store. 

How long will it take to ship out my pre-order?

Waiting times vary from item to item. Usually, shipping timelines range between 2 weeks to 2 months depending on the item. Pre-order shipping timeline is listed on the product page. Once the item is available in our warehouse, your order will be dispatched within 1-2 days. All pre-orders are shipped in the matter of priority

Please keep in mind that if you placed an order containing a pre order item, the entire order will be on hold and dispatched at once. So we recommend separating pre-order purchases from in-stock purchases.

When a delay occurs and why?

COVID-19 has created record-breaking shipment volumes that are taxing logistics networks nationwide, which may cause delays. We only make pre-orders available after we receive confirmation from the carrier with the expected arrival to our warehouse. In the unlikely event of a delay, our Customer Care Team will get in contact with you as soon as possible.

Please note that the shipping timelines provided for pre-orders are approximate and there might be a delay due to transportation carrier hold up and/or scheduling issues. We rely on the transportation company to deliver all shipments within the specified timeline and cannot guarantee specific/exact delivery dates. If your pre-order contains an item you need for an event or a specific date, please ensure that there is extra time after the shipping timeline provided on the product page for order processing and handling. 

Can I cancel a pre-order item?

Yes, you can! Pre-orders may only be canceled within 48 hours from the purchase. We do not accept pre-order cancellations after 48 hours of order placement. If you have changed your mind about the product purchased in pre-order within 48 hours from purchase, you can cancel the item by contacting our Customer Care Team

Can I return a pre-order item?

Yes, of course! All pre-order items can be returned if they meet our Return Policy requirements

IMPORTANT TO REMEMBER

Lastly, please ensure that you can wait for the pre-order item to arrive within specified shipping timeline. We understand that pre-orders can be stressful and we are here to support you every step of the way. Pre-orders help our small business grow and we would never risk breaking your trust by not delivering on our promise. If you have any questions about pre-orders or are nervous about placing a pre-order, please don't hesitate to reach out to our Customer Care Team 

Based on 514 reviews
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Rare Find

We purchased the Marche De Fleur Doll Pram for our granddaughter and we are so happy with it. These days it is so hard to find good quality toys for children. This doll pram does not disappoint! It is beautiful and well made. We can not wait to gift it to our granddaughter. I wish I could give it more than 5 stars!

Sweetest dino

Love the quality and uniqueness of this Dino in egg. My son is going to love it for his birthday! So sweet and soft.

Adorable set

High quality brush set. So unique, I know my daughter will let it!

o
Baby Doll Carrier - Milk Tank
olsenkatiek@gmail.com
cutest doll carrier

I can't wait to give this doll carrier to my daughter for her birthday! The material is very soft and has the cutest fabric print. She is going to love wearing/ carrying her baby doll in it! I wish that it came in a bigger size for me to carry my third baby in it!

Great Learning Toy

I am really impressed by the quality of this product. These tiles are holding up well even with my son being a bit rough with them at times. Both of my children love building with these tiles. It's a amazing toy for their development and is very engaging for long periods of time. It's definitely the toy that is played with the most in our home right now.

cutest doll stroller

My children love pushing this doll stroller around. It's great quality and I love the cute fabric patterns. I'm so glad that Playroom Collective has so many items from Konges Slojd in their shop. I am hoping to purchase a doll diaper bag in this print when it restocks.

Love these stuffed felt creature!

These are so cute and so well made. Bigger than I expected. Well done!

BEAUTIFUL DOLL

Love these dolls. Beautifully made, smell amazing, and love that they are non-toxic. Playroom Collective ships quick and have always gotten my items in a timely manner and safely. I do wish there were more clothing options/stock for the Minikane Dolls - the items I want are always sold out. Otherwise, very satisfied!

Adorable

Was a little hard to get on but overall super cute and great quality!

Cutest tent for Maileg mice!

It’s very well made and is generously sized. It also folds down nicely. I like that there’s really no way my toddler boy can break it because it’s fabric!

K
Wooden Rainmaker Toy
Kathryn Thies
Absolutely gorgeous

This toy is absolutely gorgeous and will be well loved for many years to come!

M
Baby Doll Basket - Marche De Fleur
Misty Phillips @ourquaintcolonial
Adorable doll basket

This basket is so cute that I ended up ordering the rest of this collection and a Minikane doll to go with it for my 2 year old for Christmas! I can’t wait to see her imagination grow as she takes care of her baby. The print is so sweet and it is very well made. This has easily become my favorite brand of doll accessories and my go to shop for gifts!

M
Wooden Doctor Play Set
Misty Phillips @ourquaintcolonial
Konges Slojd Doctor Kit

This doctor’s kit is adorable and well made. It is packaged well and arrived quickly. I love that it is not bold primary colors, but soft aesthetic colors and each piece is made of solid wood to last for years. It is perfect for the doll and teddy bear hospital that I am putting together for my little ones for Christmas. I can’t wait for them to play with it!

E
MIFFI Soft Doll
Emily Martello
Fabric Doll

Perfect little first baby for any infant. Super cut and soft.

Little Rabbit

Sweet little rabbit. Well made.

Smaller than the picture shows!

Nice design but It's really small pieces and over priced!

Adorable

My daughter loves her! She smells really good too!

So cute!!

Amazing customer service! I wouldn’t hesitate to come back again for Birthdays & Christmas. Love the Minikane doll, adorable, quality toy. Thank you to the Playroom Collective team!

the best!

As always the best dolls! My daughter loves them!

Adorable!

Love love love this doll! Bought this for my daughter for Christmas and it’s adorable! Super quick shipping!

Well made.

Love that these are non-toxic and not just chemically rubber.

Adorable!

Love love love this doll! Bought this for my daughter for Christmas and it’s adorable! Super quick shipping!

Little Lemons!

My baby loved it not only as a musical game but also as a teether 😁

Littles have so much fun!

This is such a fun toy but feels so sensory and like they are learning as well. Love love the print on each piece.

Little darling

So well made and so fun, its gotten the most use of any toy in the house!!!