What are pre-orders?

Pre-orders are advance purchases made on popular and high-demand products that are scheduled to be shipped at a future date. It means that the pre-order item has already been produced and on its way to our warehouse, but not immediately available for shipping. Each collection or item available for pre-order will have its own specific shipping timeline provided on the product page. These dates are not guaranteed, but we will do our best to update our site with any changes.

What are the advantages of buying a pre-order item?

We only offer pre-orders on items or collections that are high demand and have a greater chance of being sold out quickly. Pre-orders are a great way to guarantee that an item will not be sold out upon arrival to our store. 

How long will it take to ship out my pre-order?

Waiting times vary from item to item. Usually, shipping timelines range between 2 weeks to 2 months depending on the item. Pre-order shipping timeline is listed on the product page. Once the item is available in our warehouse, your order will be dispatched within 1-2 days. All pre-orders are shipped in the matter of priority

Please keep in mind that if you placed an order containing a pre order item, the entire order will be on hold and dispatched at once. So we recommend separating pre-order purchases from in-stock purchases.

When a delay occurs and why?

COVID-19 has created record-breaking shipment volumes that are taxing logistics networks nationwide, which may cause delays. We only make pre-orders available after we receive confirmation from the carrier with the expected arrival to our warehouse. In the unlikely event of a delay, our Customer Care Team will get in contact with you as soon as possible.

Please note that the shipping timelines provided for pre-orders are approximate and there might be a delay due to transportation carrier hold up and/or scheduling issues. We rely on the transportation company to deliver all shipments within the specified timeline and cannot guarantee specific/exact delivery dates. If your pre-order contains an item you need for an event or a specific date, please ensure that there is extra time after the shipping timeline provided on the product page for order processing and handling. 

Can I cancel a pre-order item?

We do not accept pre-order cancellations after 24 hours of order placement. If you have changed your mind about the product purchased in pre-order within 24 hours from purchase, you can cancel the item by contacting our Customer Care Team

Can I return a pre-order item?

Yes, of course! All pre-order items can be returned if they meet our Return Policy requirements

IMPORTANT TO REMEMBER

Lastly, please ensure that you can wait for the pre-order item to arrive within specified shipping timeline. We understand that pre-orders can be stressful and we are here to support you every step of the way. Pre-orders help our small business grow and we would never risk breaking your trust by not delivering on our promise. If you have any questions about pre-orders or are nervous about placing a pre-order, please don't hesitate to reach out to our Customer Care Team 

Based on 1259 reviews
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So beautiful 🤍

We had gotten our baby girl a very similar doll (looks like Jade) a few years ago before knowing of Minikane dolls. Well our girls decided fo give it a bath and it filled with water so we wanted fo get the same one but Minikane so we got Jade. The quality is top notch - the hair is so soft, even her skin is soft. Her features seem so real and love that it’s non toxic. Will forever be a fan of these Minikane dolls!

Good quality

I ordered this with the birthday train and I am very happy with the quality.

Very cute

This was a must have for my dino obsessed son. His baby doll has to have dino bedding to match his. It’s very cute and it comes with a bag.

Great addition to our dino dinnerware collection

We recently added this placemat to our dino dinnerware collection and my son loves it. Great purchase!

The cutest doll!

So excited to give this baby to my granddaughter who is becoming a big sister at 2 yrs old.

Sweet cherry bassinet

Matches perfect with the bedding!

Sleeping bag

So soft and well made!

Baby doll carrier

Very well made and super cute!

A beautiful doll to add to my little one’s collection!

This is my second Minikane doll purchase from Playroom Collective, and once again the experience was fantastic! The doll came simply, but still nicely packaged in a plain box (good for hiding from little ones!), and in perfect condition. I was looking to add some diversity to our doll collection and this doll is so sweet, I am very happy with it. I can’t wait to give it to her!

Great puzzle

My almost 3yo loves this wooden puzzle. I thought it would be challenging for him but he did so well the first time I gave it to him.

Fun Dinner set

This dinner set is very cute. The perfect addition to our everyday dinnerware for my dinos obsessed son.

For my dinos obsessed toddler

This dino train is very well made and looks amazing. I can’t wait to use it for my son’s birthday.

Cute

Great for mice and rabits’

Cute!

Excellent addition to collection

Perfect for summer

Can’t wait to show my kiddos, perfect for this beach loving family

Perfect for a Maileg friends’

Fits mice perfectly, wonderful size

Great toy

Adorable in every way!

Excellent for Easter goodies!

Great for filling with chocolate or toys. Very great quality!

Perfect for mice!

Absolutely love this for multiple mice, especially love that it can be flipped just like our real stroller to have baby facing towards parents or our to the world ☺️

The most darling stroller

The sweetest pattern, my daughters love it!

Super cute

It was very cute and soft. But it was small compared to the goose and not stuffed as much.

Adorable!

So realistic and adorable!

Such a cute doll

Very happy with my purchase and customer service. Excellent!!

Cute little bodysuit!

Cute and easy for my little one to put on her doll. It is s good quality little bodysuit snd fits the doll well.

N
Maileg | Wildlife Guide Mouse
Nina
Perfect for outdoor loving kiddo!

Paired with the solo camping tent this is a perfect travel toy for my outdoor loving kiddo. Love the magnifying hands feature